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Supporting Every Stage of Life

Early childhood

Speech, play, motor skills and the routines that make kinder and childcare easier.

School-aged children

Communication, learning, sensory processing and the practical skills school asks for.

Teenagers

Counselling, emotional support, and the transitions that come thick and fast.

Young adults

Life skills, confidence, and preparing for work, study or moving out.

Adults

Assessment, therapy, counselling and disability support, built around goals you set.

Older adults

Home care, therapy and practical help, so staying put stays realistic.

Why Families Choose ANDI

We listen

Every person's story is different. We take the time to understand your concerns, goals and circumstances before recommending the services that best meet your needs.

We collaborate

Our professionals work collaboratively to ensure therapy, assessments, counselling and support services complement one another, creating a seamless experience for individuals and families.

We personalise

There is no one-size-fits-all approach. Every support plan is tailored to the individual's strengths, challenges, goals and aspirations.

We empower

Our team applies current research, clinical knowledge and best-practice approaches to deliver meaningful, person-centred care.

We grow with you

Needs change over time. Whether you're seeking early intervention, school support, greater independence or home care later in life, we're here to support you through every stage.

How We Work

Step 1

Start the Conversation

Tell us about your concerns, goals and what you're hoping to achieve.

Step 2

Understand Your Needs

We take the time to understand your situation and recommend the services that best support your individual.

Step 3

Create Your Personalised Plan

Together, we develop a coordinated plan tailored to your strengths, goals and circumstances.

Step 4

Grow With Confidence

As your needs evolve, your support evolves too. Our team continues working alongside you to promote meaningful progress and long-term success.

Frequently Asked Questions

Can't see your question?

Our team is happy to talk it through before you book anything.

Do I need a diagnosis or a referral to get started?

No. You can contact us directly and we will talk through what you are after. Some funding pathways, Medicare among them, do require a GP referral, and we will tell you if that applies to you.

Which services can I use my NDIS funding for?

That depends on your plan and how it is managed. We work with self-managed, plan-managed and agency-managed participants. NDIS is one of several funding pathways we work with, and not every service we offer is NDIS funded, so it is worth checking with us first.

Do you see adults, or is this a children's service?

Both. We work with children, teenagers, adults and older Australians, and several of our clinicians work across age groups. Adults use our assessment, counselling and disability support services as often as families with young children do.

How long does an assessment take?

It depends on the type. Most involve an intake conversation, one or more sessions with the person being assessed, information from people who know them well such as a parent or teacher, and then a written report. We give you a timeframe for your specific assessment before you book.

Can you come to us?

For some services, yes. Home care is delivered at home by definition, and several therapy and disability supports can be provided at home, at school or in the community. Ask us what is possible in your area.

What happens at the first appointment?

Mostly listening. We ask what has brought you in, what you have already tried, and what you would like to be different. By the end you should have a clear idea of what we would suggest, what it involves and what it costs.

Let's Take The

First Step Together

Whether you're seeking support for yourself, your child or a loved one, we're here to listen, understand and help you move forward with confidence.

From assessment and therapy to counselling, disability support and home care, our team is committed to providing personalised care that empowers individuals and strengthens families.

Compassionate

We care deeply about the people we support, and it shows in how we work.

Experienced

Qualified clinicians who supervise each other and keep learning.

Here for you

Support that stays with you as your needs change, not just at the start.

We honour the diverse communities such as the LGBTQ of which we are a part and we celebrate the extraordinary diversity of people that each represent.

We acknowledge the traditional owners of the lands. We pay respect to Elders, past and present and acknowledge the ongoing connection that Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land.

Aboriginal peoples of the Kulin Nations are the Traditional Custodians of the lands now named City of Greater Dandenong. Those who live, work and contribute to the municipality walk in the footsteps of the Bunurong/Boon Wurrung and Wurundjeri Woi-wurrung Peoples, and are enriched by Australia’s First Peoples experiences, cultures, histories and knowledge.